Is the docs site separate from the inbox?

Yes, a public help center with its own branding, collections, and articles, managed in the same HelpWich workspace.

Does HelpWich help with SEO for help articles?

Yes. Publish clean public pages and FAQ JSON-LD rich snippets so search engines can surface your answers.

Can we customize branding and CSS?

Yes. Customize colors, branding, and custom CSS so the help center looks like your product, not a generic theme.

Do articles support translations and redirects?

Yes. Translations and redirects help you serve multilingual audiences and keep links intact when you reorganize content.

Docs & knowledge base

Answers customers find before they email you.

Publish a clean public help center with collections, SEO, FAQ rich snippets, and reader feedback, separate from the inbox, same workspace.

Branded help center
SEO & FAQ schema
Collections
Translations

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What you get in HelpWich

Public docs sites with your branding, colors, and custom CSS
Collections, categories, and rich article editing
FAQ JSON-LD for search engines
Redirects when you reorganize content
Translations for multilingual product audiences
Article ratings (“was this helpful?”) to find weak pages
Deflects repeat questions so the inbox stays focused

Self-serve that looks like you

Customize the public docs site so customers land on your brand, not a generic help theme, with collections that match how you ship products.

Findable in Google, useful in practice

FAQ rich snippets, redirects, and reader feedback help articles rank and improve over time while your team focuses on the conversations that need a human.

See it in the product

The same HelpWich workspace you open every day. Each picture is a real product surface, not a stock illustration.

See which articles helped, and which left people stuck.

Link an article in a reply when the inbox still needs you.

See docs & knowledge base in your workspace

Full product for 7 days. Then a clear paid plan. 14-day money-back on paid plans.

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Docs & knowledge base FAQs

Is the docs site separate from the inbox?: Yes, a public help center with its own branding, collections, and articles, managed in the same HelpWich workspace.
Does HelpWich help with SEO for help articles?: Yes. Publish clean public pages and FAQ JSON-LD rich snippets so search engines can surface your answers.
Can we customize branding and CSS?: Yes. Customize colors, branding, and custom CSS so the help center looks like your product, not a generic theme.
Do articles support translations and redirects?: Yes. Translations and redirects help you serve multilingual audiences and keep links intact when you reorganize content.

Ready to try HelpWich?

Start the 7-day trial and put docs & knowledge base in front of your team.

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