HelpWich

Pricing

Simple HelpWich plans. A real 7-day trial.

Start with 7 days of a real HelpWich workspace, no card required. When the trial ends, subscribe to stay unlocked. Every paid plan includes a 14-day money-back guarantee.

7-day trialLocks after trial14-day refundsCancel anytimeYour data stays safe

Save up to 16% yearly

Standard

$19/month

For growing teams moving beyond a shared mailbox.

Start 7-day trial

Full product access · locks after trial until you subscribe

  • 5 users · 2 inboxes
  • 3,000 sends / mo · 2 GB storage
  • 1 docs site
  • Multiple inboxes
  • Collision detection and notes
  • One basic SLA policy
  • Workflows for new mail
  • Unlimited tags and saved replies
Popular

Plus

$35/month

For higher volume across brands and inboxes.

Start 7-day trial

Full product access · locks after trial until you subscribe

  • 15 users · 8 inboxes
  • 15,000 sends / mo · 10 GB storage
  • 3 docs sites
  • Everything in Standard, plus…
  • Inbox routing, custom fields, and teams
  • SLA clocks with inbox hours
  • Teams and company grouping
  • Public help center (docs)
  • WooCommerce and EDD beside the thread

Pro

$55/month

For teams that need more inboxes, more sends, and higher limits.

Start 7-day trial

Full product access · locks after trial until you subscribe

  • 50 users · 25 inboxes
  • 50,000 sends / mo · 50 GB storage
  • 10 docs sites
  • Everything in Plus, plus…
  • Unlimited workflows and SLA policies
  • Multiple routing types
  • Custom roles and mailbox permissions
  • Dedicated onboarding
  • Strategic account support

What you can count on

A real workspace in trial

Inbox, email, docs, ratings, reports, and security, with trial limits. Routing and teams unlock on Plus and Pro.

Honest lock after 7 days

When the trial ends, the workspace pauses until you subscribe. Your data stays. Billing stays open.

14-day money-back

If a paid plan isn’t the fit, contact us within 14 days of purchase for a full refund. No games.

Simple promise

Try HelpWich. Keep it when it earns the seat.

Start with a short, honest trial of HelpWich. When it fits your team, pick a clear paid plan and keep going.

Included on every plan

  • Shared multi-inbox email
  • Connect Gmail, Outlook, or your host
  • Customer context, tags & notes
  • Saved replies with variables
  • Security: 2FA, passkeys, sessions
  • 14-day money-back guarantee

Talk to humans

Questions about seats or your workspace? Email hello@helpwich.com. We answer plainly.

No surprise locks mid-month

Limits are published on each plan. Upgrade when you grow. Do not guess.

Cancel anytime

Stay because HelpWich works. Leave without a scavenger hunt.

Pricing questions, answered

Is there a free plan?
HelpWich starts with a 7-day trial (3 seats, 1 inbox, 100 sends), then a paid plan. You evaluate the real workspace first, then subscribe if it fits your team.
What happens when my trial ends?
The workspace locks until you choose a plan. Your conversations, customers, and docs stay safe, nothing is deleted. Billing stays reachable so you can subscribe in one click.
Do I need a credit card to start?
No. Explore for 7 days without a card. You only pay when you pick a plan after the trial (or upgrade early).
What is included in the trial?
A real HelpWich workspace with trial limits: shared inbox, one mailbox, docs, ratings, reports, security, and apps. Routing, custom fields, and teams are on Plus and Pro.
Can I get a refund?
Yes. Every paid plan includes a 14-day money-back guarantee. If HelpWich is not the fit, contact us within 14 days of purchase for a full refund.
Can I change plans later?
Yes. Upgrade or switch intervals from Your Plan inside the app. Seat, inbox, send, and docs limits update with the catalog plan you choose.
What are we paying for?
Seats for your team, connected inboxes, outbound sends, docs sites, and storage, with security, routing, CSAT, and the shared inbox included. Limits scale with the plan you pick.

Ready when you are

Start the 7-day trial today. Pick a plan when HelpWich proves it belongs in your support stack.

Start 7-day trial